I forgot my password.
You can click here to reset your password.
Wait a few minutes for an email to arrive in your inbox (remember to check your spam folder!).
If you’re still stuck, send us an email and one of our team will be in contact to manually update it for you.
Why are my videos locked?
If you have purchased a program yet a padlock appears next to your videos, check that you are logged in. Forget your password? Click here.
I have a question or would like to provide feedback to one of the teachers.
Awesome! We love connecting, and we love your feedback. You can email us here.
Can I download my program to my computer?
All programs are hosted via Vimeo, giving you super high quality video on devices including smart phones, tablets, laptops and your TV!
This gives allows you to access your program from anywhere with internet access, without having to download large files to multiple devices.
It also means that should we update content, or add any bonus material, you will be able to see and access it straight away!
Can I watch programs on my TV?
If you have an Apple device (iPhone, iPad or computer) and an Apple TV, you sure can!
Steaming to from your computer:
Simply login to your mellow account via a browser on your device, and click the AirPlay icon to stream to your TV. More info can be found here: https://support.apple.com/en-au/HT201343
Streaming from your tablet or iPhone: